Multiple choice

In an insurance, which of the following is the barrier to effective communication?

  1. Fair understanding of receiver's culture

  2. Impression created about the sender

  3. Fair amount of information

  4. Message conveyed through written channel
Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

Barriers to effective communication can arise at various steps of the process. Communication can get distorted because of the impression created about the sender, or because the message has been poorly designed, or because too much or too little has been conveyed, or because the sender has not understood the receiver‟s culture.

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