Multiple choice Which of the following statements is/are correct? The Ombudsman’s authority is limited to claims matters only. The Ombudsman is not a judicial authority. Both 1 and 2 None of these Reveal answer Fill a bubble to check yourself B Correct answer Explanation The Insurance Ombudsman scheme was created by the Government of India for individual policyholders to have their complaints settled out of the courts system in a cost-effective, efficient and impartial way. The Ombudsman is not a judicial authority.