Multiple choice

Which of the following is not correct regarding SMS Banking?

  1. It is operated through Pull messages.

  2. One-Time password (OTP) is a type of pull message.

  3. Most SMS banking solutions are add-on products.

  4. The lack of encryption on SMS messages is an area of concern.

  5. None of these
Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

In SMS banking, pull messages are initiated by the customer (e.g., balance inquiry, mini-statement requests), while push messages are sent by the bank without a customer request (e.g., OTPs, alerts). Option B incorrectly states that OTP is a pull message, when in fact OTPs are classic push messages sent by the bank in response to a transaction initiated elsewhere, not via SMS request. This makes option B the incorrect statement that the question seeks.

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