Who developed the concept that tension between worker's 'logic of sentiment' and manager's 'logic of cost and efficiency' could lead to conflict within the organization?

Elton Mayo, through his Hawthorne Studies, developed the concept that workers have a 'logic of sentiment' (emotional, social needs) that conflicts with management's 'logic of cost and efficiency' (rational, economic focus). This insight formed the foundation of the human relations movement. While Barnard and Simon made important contributions, this specific concept of tension between two logics is most associated with Mayo.