Multiple choice

A/An ______ does not have a salutation and complimentary close.

  1. purchase order

  2. external letter

  3. call letter

  4. memo
Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation

Memos are used commonly for issuing instructions to the staff, changes in the policy inviting suggestions, giving information, making requests, etc. A memo is different from a letter, both in format and in its effect on the addressee. It is important to note that a memo does not have a salutation and complimentary close. But the subject is clearly written and underlined.

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