The volume of the frustum is calculated as one third times pi times the height times the sum of the squares of the radii plus their product, which is one third times pi times 20 times (10 squared plus 5 squared plus 10 times 5). This gives a volume of approximately 3663.33 cubic centimeters. To find the total surface area, we first find the slant height using the Pythagorean theorem on the height and the difference of the radii, yielding a slant height of the square root of 20 squared plus 5 squared, which is approximately 20.62 cm. The total surface area equals pi times (10 plus 5) times 20.62 plus pi times 10 squared plus pi times 5 squared, resulting in approximately 1363.2 square centimeters.