PLANNING has 8 letters with 2 N's repeated. Total arrangements = 8!/2! = 40320/2 = 20160. However, on closer inspection, there's only one N repeated, so 8!/2! = 20160. Wait, let me recalculate: PLANNING = P-L-A-N-N-I-N-G has 8 letters with 3 N's. So 8!/3! = 40320/6 = 6720. The answer is correct.