Multiple choice general knowledge science & technology

Which company, founded in 1912, pioneered mail-order retailing as well as the money-back satisfaction guarantee?

  1. Land's End

  2. Spiegal

  3. L.L.Bean

  4. The Gap
Reveal answer Fill a bubble to check yourself
C Correct answer
Explanation

L.L.Bean was founded in 1912 by Leon Leonwood Bean and pioneered the mail-order catalog retail model with an unconditional money-back satisfaction guarantee. This innovative approach allowed customers to shop remotely and return products if not satisfied, setting a new standard in retail customer service.

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