Multiple choice technology platforms and products

If your Assignment shape uses the standard rule “Worklist”, and your Router uses the standard rule “ToWorkbasket”, what happens?

  1. The flow will not save

  2. The flow will be suspended

  3. The flow will save, but an execution java exception will raise

  4. The flow will be suspended, and control will be transferred to the FlowProblems flow
Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation

When an Assignment shape uses the 'Worklist' standard rule, it expects assignments to go to a user's worklist. However, if the Router uses 'ToWorkbasket', it tries to route the assignment to a workbasket instead. This creates a conflict - the assignment shape expects individual user assignment but the router sends it to a queue. This incompatibility causes the flow to be suspended, and Pega transfers control to the FlowProblems flow to handle the error condition.

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