Multiple choice technology

CTI stands for

  1. Computer Technology Integration

  2. Computer Telephony Integration

  3. Contact Telephony Integration

  4. Contact Technology Integration
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B Correct answer
Explanation

CTI stands for Computer Telephony Integration, which enables computers to interact with telephone systems. This technology supports call centers, screen pops, and automated dialing. The other options are incorrect: 'Technology' and 'Contact' are not part of the standard CTI acronym.

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