Multiple choice technology

You are logged on as an authenticated user and the session expires. When a report is run, a User Already Authenticated error message appears. Question: Which one of the following steps you take in order to resolve the above problem?

  1. Clear the cache

  2. Renew credentials

  3. Refresh Certificates in your Web browser

  4. Reset access rights

  5. Clear history in browser

Reveal answer Fill a bubble to check yourself
A,E Correct answer
Explanation

When a user's authentication session expires, the browser may retain stale authentication cookies or data in its cache. Clearing the cache removes these stale credentials. Similarly, clearing browser history can remove stored session data that might be causing the 'User Already Authenticated' error. Renewing credentials or refreshing certificates are not the correct solutions for a session timeout issue.