Multiple choice technology

What do I do with messenger pings?

  1. Answer them

  2. They're a customer, try to help as best you can

  3. Verify their alias

  4. Close the window
Reveal answer Fill a bubble to check yourself
A,C Correct answer
Explanation

Answer messenger pings after verifying the alias to ensure legitimacy. Simply closing the window ignores customer needs. The customer-focused approach (B) seems correct but is marked wrong - likely because verifying alias takes priority over immediate help.

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