All request tickets have a routing matrix to it
Reveal answer
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Keep practicing — related questions
- When do I close a ticket?
- In Session routing, a route remains in force for an entire user session
- Most Request tickets have to be filled out by a customer
- Every router implements the transport layer.
- status of a transport request can be tracked through Solman
- is there any naming convention for transport request
- Many transports be assigned to a single revtrac request?
- A ticket can have more than one property appended to it.