Multiple choice technology

Escalation is done .. (select two)

  1. As per CEN

  2. As per SE or OPM's advice

  3. No one

  4. AOD

Reveal answer Fill a bubble to check yourself
A,B Correct answer
Explanation

Escalations follow established procedures (CEN) to ensure consistency and proper routing. Additionally, senior staff like SEs or OPMs can provide escalation guidance based on their expertise and judgment.