Multiple choice technology web technology

¿En una organización para que se usan los recursos y capacidades ?

  1. Se utilizan para crear valor en forma de salida para la gestión de producción

  2. Se utilizan para crear valor en forma de bienes y servicios

  3. Se utilizan para crear valor para la organización de TI para el Servicio de Apoyo

  4. Se utilizan para crear valor para la organización de TI para la prestación de servicios
Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

In ITIL and service management, resources and capabilities are fundamental assets used by organizations to create value. Resources typically include IT infrastructure, applications, information, and people, while capabilities refer to the organization's ability to coordinate, control, and deploy these resources. Together, they are used to create value in the form of goods and services that are delivered to customers. Option B correctly captures this core ITIL concept.

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