Multiple choice technology platforms and products

A default set of sort, filter and display options are defined on the Staffware server. These defaults control the way your queues are displayed in Work Queue Manager. If these defaults do not suit you, you can customize them for individual queues. Can I perform sort, filter and display on WQ Parameter (n) where n is from 1 to 4 & Case Data Queue Parameters (CDQPs)?

  1. True

  2. False
Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

Staffware's Work Queue Manager does not allow customization of sort, filter, and display options on WQ Parameters (1-4) or CDQPs. These parameters have fixed display characteristics that cannot be modified by users.

Keep practicing — related questions