Multiple choice technology platforms and products

What are the functions of Voice Browser (Select two)?

  1. Interpret the VXML pages and instruct the Voice OS to play messages

  2. Informs the Routiing Engine about the call

  3. Collect inputs from the caller

  4. Pass the caller data to CTI screen
Reveal answer Fill a bubble to check yourself
A,C Correct answer
Explanation

A Voice Browser interprets VoiceXML (VXML) pages to determine the call flow, instructing the Voice OS to play audio prompts to the caller. It also collects and processes inputs (DTMF or speech) from the caller. Informing the routing engine and passing data to CTI screens are handled by other system components, not the voice browser itself.

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