What is the SLA for a production change to be closed.
D
Correct answer
Explanation
The SLA (Service Level Agreement) for a production change to be closed is 7 days, meaning that production changes must be resolved and closed within 7 business days according to organizational policy. This timeframe allows adequate testing and validation while ensuring timely completion of changes. The other options (2, 3, 5 days) are shorter periods that would not provide sufficient buffer for production-grade change management workflows.