Multiple choice softskills communication Phrase to be said while leaving for the day or disconnecting phone call. Moshi Moshi Sumimasen Onegaishimasu Shitsurei shimasu Reveal answer Fill a bubble to check yourself D Correct answer Explanation 'Shitsurei shimasu' literally means 'I am being rude' or 'Excuse me,' but it is the standard formal phrase used when hanging up a phone or leaving an office to signify one's departure.