Multiple choice softskills communication verbatim word for word at will in secret discourage Reveal answer Fill a bubble to check yourself A Correct answer Explanation Verbatim means word for word, exactly as spoken or written, without any changes. 'At will' (B) means freely or whenever one chooses. 'In secret' (C) means hidden or privately. 'Discourage' (D) is a verb meaning to deter, not an adverb like verbatim.